Knowledge Base

We accept all major credit cards (Visa, MasterCard, American Express, Discover) through our secure Stripe checkout. All transactions are encrypted and processed securely.

How do I access my courses?

After enrolling or subscribing, you can access your courses from the "My Courses" section in your dashboard. Click on any course to start learning. Your progress is automatically saved.

How do I reset my password?

Click "Forgot Password" on the login page and enter your email address. You'll receive a link to reset your password. The link expires after 60 minutes for security.

How do I contact support?

You can reach our support team by emailing [email protected]. We typically respond within 24 hours on business days. For urgent issues, please indicate "URGENT" in your subject line.

How long do I have access to a course after purchasing?

Most courses grant 1-year access from the date of purchase. Some courses offer lifetime access — this is shown clearly on the course page before you buy.

Do I get a certificate upon completion?

Yes! Upon completing a course, you'll receive a digital certificate that you can download and share on LinkedIn or include in your resume. Certificates are available for all completed courses.

Can I change my email address?

Yes, you can update your email address in your account settings. You'll need to verify the new email address before it becomes active.

Is my data secure?

Absolutely. We use industry-standard encryption (SSL/TLS) for all data transmission. Your payment information is handled securely by Stripe and never stored on our servers.