1. Refund Eligibility
Refund status: [INSERT WHETHER PURCHASES ARE REFUNDABLE].
Policy
Refund and Cancellation Policy
This policy defines how Starling Care Institute handles refunds, cancellations, and related requests.
Business and legal approval required before launch: placeholder fields below must be finalized.
2. After Training Begins
Policy after training starts: [INSERT RULE FOR ACCESS USED OR TRAINING STARTED].
3. How to Request a Refund
Submit requests by email to [email protected] with the purchaser name, program name, payment date, and reason for request.
4. Timing of Approved Refunds
Target processing timeline for approved refunds: 14 days.
5. Cancellation Handling
Cancellation terms: [INSERT CANCELLATION RULES].
6. Rescheduling or Transfer
Reschedule or transfer policy: [INSERT RESCHEDULING OR TRANSFER RULES].
7. Non-Refundable Items
Non-refundable items (if any): [INSERT NON-REFUNDABLE ITEMS].
8. Contact Information
For policy questions, contact Starling Care Institute at [email protected] or mail 1500 Maurine Drive, Memphis, TN 38116.